Terms of Use | Echoes of Forest

This is a reference translation of the Japanese original. In the event of any discrepancy, the Japanese version prevails.

These Terms of Use (the “Terms”) set out the conditions for using Echoes of Forest (the “Lodge”), a whole-house private lodge operated by Gensosya Inc. (the “Company”). By making a reservation or staying at the Lodge, you are deemed to have agreed to these Terms.

1. Scope

These Terms apply between you and the Company in relation to reservations, stays and use of the facilities at the Lodge. Matters not covered here are governed by applicable law and general practice.

2. Formation of a reservation

A reservation is made through the Company’s booking system or an affiliated booking site, and is formed when the Company accepts it. Please provide accurate information when booking, including the lead guest’s name, contact details and the number of guests.

The Company may decline a reservation, or cancel one after it has been made, in any of the following cases:

The information provided is found to be false
There are reasonable grounds to believe these Terms will be breached
A guest is found to have a contagious disease
Accommodation cannot be provided due to natural disaster, facility failure or other unavoidable circumstances
Clause 10 (Exclusion of organised crime groups) is breached

3. Rates and payment

The base rate is ¥58,000 per night for up to 6 guests (tax included). From the 7th guest, ¥6,000 per person per night is added (tax included). A cleaning fee of ¥6,000 (tax included) also applies.

Rates vary by date and plan. The amount payable is the amount shown on the booking screen at the time of reservation. For payment methods and timing, please see our Act on Specified Commercial Transactions notice.

4. Cancellation and changes

Cancellation fees follow the cancellation policy displayed on the booking screen at the time of reservation. For reservations made through an affiliated booking site (Booking.com, Airbnb, etc.), that site’s cancellation policy applies.

To change or cancel a reservation, please contact the booking site you used, or email support@echoesofforest.jp.

5. Check-in and check-out

Check-in: 16:00–21:00
Check-out: by 11:00
A late fee of ¥2,000 (tax included) per 15 minutes applies after 11:00
Check-in is self-service via a smart lock. Access details are sent before your stay
There are few streetlights nearby and it becomes very dark at night. We recommend arriving before dark

6. Number of guests

Maximum occupancy is 10 guests (plus one baby cot). Staying with more guests than reserved is not permitted, both because we are required to keep a guest register and for safety management. If additional guests are found, ¥10,000 (tax included) per person will be charged and you may be asked to leave.

7. House rules

Guests are asked to observe the following rules.

& Check-out

Check-in 4–9 PM / check-out by 11 AM
A late fee of ¥2,000 per 15 minutes applies after 11 AM
Streetlights are scarce and nights are pitch dark — please arrive by 9 PM

& Neighbors

Please keep quiet indoors and outdoors after 9 PM (deck conversations also end at 9 PM)
Excessive noise or neighbor complaints may result in immediate departure

Rules

Weight limit 350kg total; individuals over 100kg may not use it
Never leave small children unattended; going under the trampoline is prohibited
No shoes, keys, accessories, sharp objects, or dangerous moves like flips
The lodge assumes no liability for accidents or injuries (first-aid kit in the pantry)

BBQ & Waste

Strictly no smoking indoors (incl. e-cigarettes). Smoking on the wood deck only — never at the entrance or parking area
BBQ on the wood deck only. No charcoal or fireworks. Turn off the gas and clean up after use
No indoor yakiniku or other strong-smelling cooking
Sorting garbage is required. Please wash and return all dishes and utensils

& Violations

Staying beyond the reserved number of guests is prohibited — ¥10,000 per extra person will be charged
Excessive damage, improper waste disposal, indoor smoking, or other violations may incur extra fees or immediate departure

& Security Cameras

Insects appear in this rich natural setting (insecticide is in the pantry). Please be aware if you are sensitive to insects
Security cameras cover the entrance, wood deck, and trampoline area as required by the public health center

8. Prohibited conduct

When using the Lodge, you must not:

Stay with more guests than reserved, or admit third parties without permission
Smoke indoors (including e-cigarettes), or at the entrance or car park
Use open flames anywhere other than the wood deck, or use charcoal or fireworks
Make noise that disturbs neighbours (including outdoor conversation after 9 PM)
Bring pets
Use the Lodge for commercial purposes, or hold photo shoots, events or parties without permission
Bring dangerous goods, or engage in any other conduct contrary to public order and morals

If prohibited conduct is identified, the Company may charge additional fees or ask you to leave immediately, even during your stay. No refund will be made in such cases.

9. Limitation of liability

Use of the trampoline, hammocks, telescope, BBQ equipment and other facilities is at your own risk. Except where caused by reasons attributable to the Company, the Company is not liable for accidents or injuries arising from their use.
Children must be accompanied by a guardian at all times.
Except where caused by reasons attributable to the Company, the Company is not liable for loss or theft of guests’ belongings on the premises.
The Company is not liable where services cannot be provided due to natural disaster, power or water outage, communication failure, epidemic or other causes not attributable to the Company.
The Lodge is surrounded by nature and insects may appear. Please understand this in advance.

10. Compensation for damage

If the building, fixtures, equipment or fittings are soiled, damaged or lost through your intent or negligence, we will ask you to pay reasonable compensation.

11. Security cameras

Following guidance from the public health centre, security cameras are installed at the entrance, the wood deck and near the trampoline. Recordings are used solely for safety management and for establishing the facts in the event of an accident or dispute, and are not provided to third parties except as required by law.

12. Exclusion of organised crime groups

You represent and warrant that you are not a member of an organised crime group or any equivalent antisocial force. If this proves untrue, the Company may immediately cancel the reservation or the stay.

13. Changes to these Terms

The Company may amend these Terms without prior notice where it considers this necessary. Amended Terms take effect when posted on this page.

14. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Japan. Any dispute arising between you and the Company in connection with the Lodge shall be subject to the exclusive jurisdiction of the Kumamoto District Court as the court of first instance.

Contact

For questions about these Terms, please email support@echoesofforest.jp.
Company details are set out in our Act on Specified Commercial Transactions notice.

Established: 4 September 2026